Cashier / Sales Agent - (Call Center – Local Sales)

Key Responsibilities: - Handle inbound and outbound calls with customers. - Process customer orders received through phone, email, and the company website. - Attend to customer queries and complaints through various channels. - Respond promptly to customer inquiries via email and online. - Promote and sell FMCG products to retailers and wholesale clients. - Accurately take customer orders and process them in the system. - Follow up on pending orders, deliveries, and payments. - Inform customers about promotions and new products. - Maintain relationships with existing customers and identify new sales opportunities. - Resolve customer complaints and escalate issues when needed. - Coordinate with warehouse and delivery teams for order fulfillment.

Qualifications & Experience:- A level, diploma or equivalent; additional sales training is an advantage.

- Experience in sales, cashier, call center, customer service or FMCG wholesale preferred.

- Strong communication and negotiation skills.

- Basic computer knowledge and ability to use email and sales software.

- Ability to work under pressure and meet targets.

- Good organizational and multitasking skills.

- Fluency in Dhivehi and English.

Salary & Benefits: - Salary: Competitive salary based on experience and qualification

Interested applicants may submit a cover letter, CV, passport size photo, ID card copy, reference letters, and educational certificates to jobs@mustore.mv.