ASSISTANT MANAGER - ACCOUNT MANAGEMENT / OPERATIONS DEPARTMENT

• Lead and supervise the day-to-day operations of the KYC processing team, ensuring adherence to timelines, accuracy, and compliance requirements.
• Oversee the review, verification, and processing of KYC documentation for new customer onboarding and ongoing due diligence.
• Implement and enforce regulatory guidelines including AML (Anti-Money Laundering), CDD (Customer Due Diligence), and PEP (Politically Exposed Persons) checks.
• Liaise with compliance, legal, and audit teams to interpret and apply changes in KYC-related regulations and update processes accordingly.
• Monitor team performance and ensure quality checks are in place to minimize operational errors and regulatory breaches.
• Manage periodic KYC reviews, trigger-based review activities.
• Handle escalations related to customer due diligence, documentation gaps, or risk concerns.
• Participate in system enhancements, automation projects, and process improvements.
• Train and mentor team members maintain high operational standards and regulatory awareness.

• Bachelor’s Degree or Diploma in related field with minimum 03 years of work experience in a similar field OR,
• 1–2 years of experience in a banking or financial institution
• Proficiency in MS office suite of applications
• Fluency in oral and written communications
• Familiarity with banking systems and documentation standards for different types of customers (individuals, businesses, etc.) will be an added advantage
• Strong attention to detail and organizational skills.
• Good communication skills for coordination with branches and internal departments.
• Ability to maintain confidentiality and handle sensitive information securely.
• Strong leadership, organizational, and analytical skills.
• Documents required:
• Curriculum Vitae (CV) / Resume,
• Attested educational certificates,
• National ID card copy,
• Passport Size Photo
• Police Report (validity less than 06 months)

Apply online: https://applynow.mib.com.mv

Original listing: https://www.mib.com.mv/jobs/856

Inquiries: jobs@mib.com.mv